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Set up Multi-Factor Authentication (MFA) using phone call verification

It is highly recommended that you follow these instructions on a computer 💻,using the mobile device or tablet 📱 when indicated

  1. 💻 On your computer, go to aka.ms/mfasetup
    If required, login using your University IT account username and password
  2. 💻 You will see a More information required screen. Choose Next
    More information required
  3. 💻 Click on I want to set up a different method
    Click I want to set up a different method
  4. 💻 Choose Phone and then click Confirm
    Choose Phone and then click Confirm
  5. 💻 Choose United Kingdom (+44) and enter your phone number. Choose Call me. Then click Next
    Choose United Kingdom and enter your mobile phone number. Then click Next
  6. 📱 You will receive a phone call on the number you entered. Enter the # key on your phone
    You will receive a verification code on your mobile phone. Enter this six digit code on the computer
  7. Your phone is now setup to receive phone call verification. 💻 Click Done.
    Your phone is now setup to receive phone call verification. Click Done.

What next?

  • If you have not previously signed up for Self Service Password Reset, you will be prompted to Set your password reset answers, so that you can reset your password in future
  • You should receive an email shortly, entitled Multi-factor Authentication has been enabled on your University IT account, to confirm MFA has been set up correctly
  • You'll next be asked to use MFA when you access a service protected by Multi-Factor Authentication from off-campus e.g. using a personal phone or laptop.